CUSTOMER SATISFACTION FORM
DEPARTMENT OF LABOR OF THE UNITED STATES VIRGIN ISLANDS
Office of the Commissioner
2203 Church Street
Christiansted St Croix, VI 00820-4612
(340)773-1994
Fax(340)773-0094

P.O. Box 302608
St. Thomas, VI 00803-2608
(340)776-3700
Fax(340)774-5908

Please complete the form below to help us improve our services....
Date Service Provided:
Service Received From:
Bureau of Labor Statistics Job Services OSHA Unemployment
Business Administration Labor Relations Personnel Workers Compensation
Hearings and Appeals Office of the Commissioner Training
Other (PLEASE SPECIFY)
  Strongly Unsatisfied Unsatisfied N/A Satisfied Strongly Satisfied
1. You are able to reach the Department of Labor during regular business hours
2. Telephone calls/emails are returned/responded to in a timely manner. Please provide average response time day(s)
3. In accessing the Department website, you have found it easy to navigate and the information/forms helpful
4. Staff is courteous when contacted by phone
5. Staff assistance is provided efficiently and accurately
6. Processing of renewals is timely and accurate. Please provide average processing time. day(s)
7. The system for submitting changes is easily accomplished
8. Overall, you were satisfied with the service you received from the Department of Labor

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